IJCA Vol 4 i1 2025 webmag - Flipbook - Page 62
62 The International Journal of Conformity Assessment
respondents in the “Other” category. Only certi昀椀cation
bodies expressed a notably high level of concern
regarding data quality (65%). Other issues identi昀椀ed by
respondents included the need for specialized skills
to manage AI systems, potential job displacement,
integration challenges, and ethical issues.
Q6 If your company uses AI now, what do you use it for?
Answered: 29 Skipped: 5
Generating
content
Analyzing data
Consolidating
information or data
Automating
basic tasks
Learning
new things
Identifying
problems
Interacting/
transacting with
customers
Making
predictions
Setting up, operating,
and/or monitoring
complex equipment
or devices
Collaborating
with coworkers
Other (please
specify)
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
ANSWER CHOICES
RESPONSES
Generating content
58.62%
Analyzing data
44.83%
Consolidating information or data
31.03%
Automating basic tasks
41.38%
Learning new things
48.28%
Identifying problems
41.38%
Interacting/ transacting with customers
17.24%
Making predictions
24.14%
Setting up, operating, and/or monitoring complex
equipment or devices
10.34%
Collaborating with coworkers
20.69%
Other (please specify)
10.34%
#
OTHER (PLEASE SPECIFY)
1
Currently Using
2
Time sheets
3
n/a
Inspection agencies:
40% Generating content
20% Analyzing data
0% Consolidating information or data
40% Automating basic tasks
40% Learning new things
60% Identifying problems
0% Other
Testing and calibration laboratories:
33.33% Generating content
50% Analyzing data
33.33% Consolidating information or data
50% Automating basic tasks
50% Learning new things
33.33% Identifying problems
16.67% Interacting/ transacting with customers
33.33% Making predictions
16.67% Setting up, operating, and/or monitoring
complex equipment or devices
16.67% Collaborating with coworkers
16.67% Other
Certi昀椀cation bodies:
76.47% Generating content
47.06% Analyzing data
41.18% Consolidating information or data
41.18% Automating basic tasks
52.94% Learning new things
35.29% Identifying problems
23.53% Interacting/ transacting with customers
23.53% Making predictions
11.76% Setting up, operating, and/or monitoring
complex equipment or devices
23.53% Collaborating with coworkers
11.76% Other
Other:
0% Generating content
100% Analyzing data
0% Consolidating information or data
0% Automating basic tasks
0% Learning new things
100% Identifying problems
0% Interacting/ transacting with customers
100% Making predictions
0% Setting up, operating, and/or monitoring
complex equipment or devices
100% Collaborating with coworkers
0% Other
Summary of Responses:
Respondents from inspection agencies, testing
and calibration laboratories, and certi昀椀cation
bodies reported using AI for a wide range of tasks.
These include generating content, analyzing data,
automating basic tasks, identifying problems, and
learning new skills. Certi昀椀cation bodies showed
the broadest use overall, with higher engagement
in categories like content generation (76.47%) and
learning new things (52.94%).
